Hospital Policies

Appointments

While we do try our best to accommodate all walk-ins, appointments are encouraged to decrease waiting times and emergencies are always given first priority. If possible, please do call us in advance at (954) 522-2577 to check on our appointment availability.

Safety Measures

For everyone’s safety (pets and people alike), all dogs must be on leash while in the clinic and all cats in a cat carrier. If you do not have a carrier, please inform our front desk so that we can loan you one.

Payment

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and ScratchPay.

   

ScratchPay

ScratchPay offers financing options ranging from $200 - $10,000. Visit scratchpay.com or text PAY to 213-296-0817 to apply.

Pet Insurance

Every six seconds a pet in this country will require veterinary care costing more than $1000. Are you prepared? Pet insurance gives you the power to protect the health of your furry family members, without having to compromise your ability to meet your family's financial needs.

You never know when an accident may happen. Being faced with unexpected veterinary bills can force many families to make a tough choice between treating their beloved pet or meeting their family's financial needs at home. Pet insurance allows one to focus on giving their pet the best quality care instead of focusing on the expense of treatment.

Health insurance will help cover the veterinary medical costs for your pet for accidents and unexpected illnesses that occur after enrollment. After treatment, simply submit your paid invoice along with a pet insurance claim form to be reimbursed at the rate determined by the insurance company.  We recommend VPI Pet Insurance and Trupanion.